98% of the phone calls that came in today went like this:
Front-desk Guy: Hello?
Caller: Are you open today?
Front-desk Guy: Yes.
Caller: Why? It’s Veteran’s Day.
Front-desk Guy: …
The other 2% of the calls were hang-ups and wrong numbers.
Were these people calling to confirm that “everywhere” is closed on Veteran’s Day? And since we were open, that wrecked their bet with Cousin Frank and they lost $6000 and so felt obligated to argue with us? If we’d been closed, they’d have been angry about that, too.
Front-desk Guy started to wear down from all the calls by mid-afternoon. I think some of the people were calling again just to confirm that we were STILL open. I told him to take a break after I heard him say, “Yes, we observe Veteran’s Day. We just don’t observe it by taking the day off work.”